Thursday, October 19, 2017
Title: Accelerating Customer Experience Utilizing Digital Adoption and NLP
Hosted by Steve Hurst of Engage Business Media
Find out how voice callers can be diverted to a personalized and digital self-service experience, resulting in call reduction by at least 10%. We will be sharing client use cases and actual results from Turk Telekom, Leumi Card, a Fortune 50 software company, and a Fortune 100 Insurance company.