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visual ivr digital self service on the voice channelA Frost & Sullivan Case Study Featuring Turk Telekom and Jacada: Visual IVR – Digital Self-Service on the Voice Channels
Turk Telekom, the first integrated telecommunications operator in Turkey, offers a wide range of consumer and business services and provides unified mobile, internet, phone and TV products. Its pay-per-TV business serves approximately 900K subscribers.

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