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Be a hero to your customers

Automate your Customer Service with bots that battle complexity using industry leading AI & RPA

Save your Customers Unburden Employees

Self Service

Enable Customers with the necessary tools



Drive efficiency in all areas of support


Ease of use for both customers and agents



Personalized and meaningful interactions

About Jacada:

Jacada is a leader in customer service and contact center solutions. Jacada’s award winning solutions enable organizations, all around the world, to provide the absolute highest quality of service for their customers. We at Jacada seek to improve the experience of customer service by providing the following:

The benefits of what we provide

Reduction in Average Handle Time (AHT) and Agent Training

Improvement in First Call Resolution (FCR)

Customer Satisfaction (happy customers)

Reduction in Contact Center Call Volume (fast ROI)

Dedication to your Success as a leading Customer Service Provider

Our Happy Customers Include


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